The second-hand marketplace Shoppers Voice Anger Over Sizing Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category than originally posted because of the remapping.
The company said the new system was more in line with similar services.
The platform has recommended to check their listings and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Changes
Before the change, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods following member complaints.